Modern Slavery Statement

Illustration of a modern slavery compliance policy documentThis Modern Slavery Statement sets out our zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, and all forms of exploitation across our operations and supply chains. We are committed to ensuring that our business is conducted ethically, lawfully, and with respect for human rights. This statement reflects our ongoing commitment to preventing abuse and maintaining responsible practices in every area of work.

Our anti-slavery policy applies to all employees, officers, contractors, and business partners. We expect everyone acting on our behalf to uphold the same standards and to demonstrate integrity in daily operations. Modern slavery can take many forms, including debt bondage, deceptive recruitment, and coerced work. We take these risks seriously and act to prevent them through training, oversight, and consistent due diligence.

We have established a zero-tolerance policy toward modern slavery and related misconduct. Any breach of this policy is treated as a serious matter and may result in disciplinary action, contract termination, or other appropriate measures. We also require that our decision-making processes support ethical labour practices and avoid arrangements that could increase vulnerability to exploitation.

Supplier Due Diligence and Audits

Image representing supplier audit and due diligence checksSupplier management is a critical part of our modern slavery statement. Before entering new commercial relationships, we assess suppliers based on risk factors such as geography, sector, labour model, and product category. Where risks are identified, enhanced checks are applied to understand working conditions and recruitment practices.

We conduct supplier audits and reviews on a risk-based schedule. These may include document checks, worker interviews where appropriate, policy assessments, and follow-up actions where concerns arise. Our objective is to identify non-compliance early and support corrective measures. If a supplier fails to meet our requirements, we may suspend the relationship until issues are resolved.

We also expect suppliers to extend these standards throughout their own supply chains. Our contracts include requirements relating to lawful employment, fair treatment, and cooperation with investigations. Through these measures, our modern slavery compliance program aims to reduce exposure to hidden labour abuses and strengthen accountability.

Training, Risk Management, and Reporting

Graphic showing anonymous reporting channels and whistleblowingRisk management is embedded into our internal processes. Relevant teams receive training on identifying warning signs such as restricted movement, retention of identity documents, excessive recruitment fees, and signs of intimidation. This helps staff recognise potential concerns and act before harm escalates.

We provide clear reporting channels so that concerns can be raised promptly and in good faith. Reports may be made through internal compliance routes, management lines, or designated whistleblowing systems. We encourage all individuals to speak up if they suspect a breach of our modern slavery commitments. All reports are handled confidentially and reviewed in line with our safeguarding and investigation procedures.

Anyone who raises a concern in good faith will be protected from retaliation. We believe that effective reporting channels are essential to an ethical culture, because they help uncover hidden risks and allow us to respond quickly and fairly. Where appropriate, we work with internal stakeholders and external specialists to investigate and address issues.

Annual Review and Continuous Improvement

Calendar and review process for annual modern slavery assessmentThis statement is reviewed annually to ensure it remains relevant, effective, and aligned with legal expectations and operational risks. During the review, we assess incidents, audit results, supplier performance, training completion, and emerging risk areas. Findings are used to improve controls and strengthen our approach to preventing exploitation.

Our annual review also considers whether additional safeguards are needed in higher-risk parts of the business. This may include deeper supplier scrutiny, revised onboarding checks, updated training materials, or enhanced monitoring of recruitment practices. Continuous improvement is central to our modern slavery compliance framework, and we seek to learn from each review cycle.

Ethical business commitment symbolizing anti-slavery actionAs part of our ongoing commitment, we reaffirm that modern slavery has no place in our organisation or in any part of our supply chain. We will continue to operate with vigilance, strengthen our standards, and promote responsible conduct. This Modern Slavery Statement remains a living commitment to ethical business, respect for people, and transparent accountability.

Croydon Carpet Cleaners

Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

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4.9 (10)

The pricing couldn't be better, the work was rapid, and I'm fully satisfied.

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G

Impressed with how smoothly the fortnightly cleaning was organized. Great service overall and would recommend to others.

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A

The cleaners did a great job and were very respectful throughout.

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C

We found the cleaning efficient and fast. Great value for the service provided.

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D

Croydon Carpet Cleaning has been a game-changer for me as I balance remote work and housekeeping. It was hassle-free to arrange the first visit, and their help over the last 10 months has made a big difference. I appreciate their support in keeping my home in order.

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J

We've engaged Croydon Carpet Cleaners for cleaning our home regularly as well as their end of tenancy service for about six months. The cleaners are always pleasant, flexible, and responsive. They do a great job each time. Would highly recommend!

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M

The quality of work from Croydon Carpet Cleaning Services is superb. Every aspect, from immaculate floors to sparkling windows, was spotless.

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R

Croydon Carpet Cleaning did an excellent job fitting me in shortly after I called. The cleaner was professional and I felt truly comfortable while she was in my home.

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T

Great communication all the way through. Getting a quote and arranging the service was hassle-free. Service was delivered quickly and efficiently. The cleaner was highly skilled, diligent, and trustworthy.

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M

From the first phone call, Croydon Carpet Cleaning Services was exceptional. The team is friendly, prompt, and professional. In comparison to other companies, they stand out. Will continue using their services.

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